Terms of service

Who this is between

This agreement is between us, Courtright Collective LLC, the company that makes Letsseeme, and you, the operator who creates an account and runs events with it. If you are agreeing on behalf of a business, you are confirming you are allowed to bind it, and “you” means the business.

Guests at your events are not party to this agreement and never signed it. Neither is the host who booked you. Your relationship with them is yours, and this document does not create one between them and us.

Agreeing to these terms

You agree to these terms when you create an account, and again each time you use Letsseeme, including the iPad and iPhone apps, the dashboard, and the guest and booking pages we host for you. If you do not agree, do not use it. The privacy policy explains how data is handled and is part of this agreement.

Your account

You need to be at least 18 and able to form a binding contract where you live. Give us accurate details when you sign up and keep them current. Keep your sign-in details to yourself and keep the list of people in your organisation current. Anything done under your account is treated as done by you. Tell us straight away if you think someone else is in it.

What a free account can do

Creating an account is free, and a free account is a real one: build events, design templates, pair an iPad on your kitchen table, take photos, and walk the whole thing through end to end. That is deliberate. You should be able to see exactly what a guest sees before you spend anything.

What a free account cannot do is take an event live. Going live needs either a $19 Event Pass or a current plan. Without one, the event stays where it is and the booth will not offer it. Free accounts also do not get white labelling or guest campaigns, and highlight reels carry our watermark.

Plans and what they set

Your plan sets how many booths and how many Sharing Stations may be live at the same time, whether guest pages, emails and texts carry your logo, colours, sender address, texting number and domain or ours (white label, on Pro and Studio; your business name and booking link are on every plan), whether you can run campaigns to past guests, whether a booth can charge per session, how long an event runs, and whether reels are watermarked. Those figures are on the pricing page, and they are read from the same file the billing system uses, so the page cannot drift away from what you are actually entitled to.

Extra booths can be added to a plan for a monthly fee. An Event Pass entitlement sits alongside a subscription rather than replacing it.

Billing

Subscriptions are billed in advance, monthly or yearly, and renew until you cancel. An Event Pass is a single purchase covering one live event and does not renew; when the event is used up, the pass is used up.

Cancelling stops the next renewal. It does not refund the period you are already in, and we do not pro-rate part months. If a payment fails, the account goes past due and can lose the ability to take an event live until it is settled, which is worth knowing before a Saturday.

Prices can change. We will tell you before a change affects one of your renewals. Taxes are yours where they apply. Plans and passes are bought on the web, not inside the apps.

Money you take from guests and hosts

Sales of AI looks and digital extras to guests and hosts run through your own Stripe account, connected through Stripe Connect. You set every price. Until you connect that account those items stay switched off, and no guest is shown something they cannot buy. Keepsakes are the exception and are described next: Letsseeme sells them and pays you your share.

Custom keepsakes, made from their photo. Guests order mugs, tumblers, shirts, hoodies, totes, posters, canvases, magnets and stickers with their booth photo on it, made and shipped to their door. We sell it, collect the sales tax, cover the making, the shipping and the card fee, and keep 10% of the profit. The rest is yours, paid out weekly. Since 2026-10-29 Courtright Collective LLC is the seller of every keepsake: the guest pays us, we collect any sales tax, and we pay Printify. You set the price, or the shop's standard price applies when you have not. Your share of each sale is what is left after the sales tax, what Printify charges to make and ship the item and Stripe's processing fee; of that profit we keep 10% of the profit and the rest is yours; a sale that does not cover its costs earns nothing rather than costing you anything. Keepsake earnings are held for 14 days after the item ships to cover returns and chargebacks, then paid out weekly to your connected Stripe account. Payouts need your Stripe account connected under Plan and payouts; until it is, your earnings accrue and wait. Anything under $10 carries over to the next week. A refund or charge-back before the payout cancels that sale's share; one after the payout is taken off your next payouts, never billed to you.AI looks: the cost to us of making and checking the picture, plus 10% of what is left. Free looks for guests need the AI Party Pack, a monthly add-on billed to your card; looks and videos past the pack, and picture messages, are billed on a monthly usage invoice at the rates on the pricing page. No fee applies to sales of the photos themselves (the host gallery, the messages video, digital copies). Stripe's own processing fees are separate and set by Stripe. You are the merchant of record for those transactions: refunds, chargebacks, disputes, customer service and any tax on them are yours. Stripe's terms apply to you directly, we cannot vary or waive them, and a payout held or an account restricted by Stripe is between you and Stripe.

The shop

Anyone, account or not, can order a keepsake from the shop: upload a photo, pick a product, and buy it. The seller is always Courtright Collective LLC: the order is placed with Printify on your behalf, standard shipping within the United States is included in the price, and sales tax is added at checkout where it applies. When the photo is one of an operator's event photos, reached from a guest page or remembered by the shop's cookie for 30 days, that operator earns a share of the sale under the terms above.

• Only photos you have the right to use. No copyrighted characters, no logos or brands, and no other people's work. You confirm this on every upload, and you are responsible for it being true.
• We may cancel and refund any order that breaks this, or any order a photo check refuses, or one Printify cannot make. A refund goes back to the card that paid.
• Made to order. Custom items are made just for you, so they can't be returned. If yours arrives damaged or misprinted, contact us within 30 days for a free replacement or refund. An order cannot be changed once it is with the printer. Write to hello@letsseeme.com within 30 days of delivery with the order and a photo of what arrived; the item does not need to be sent back.
• Uploads are kept 30 days and then deleted, as the privacy policy describes.

Pay-per-session booths

On Pro and Studio an event can charge guests per session, by QR code or card reader. Session payments go to you, as direct charges on your own Stripe account with no fee from us, and you are the merchant of record: refunds, disputes and any tax on them are yours. A payment that lands after its code has expired does not start a session and is yours to refund. Events on Starter and an Event Pass close twelve hours after going live.

The partner program

Anyone with a Letsseeme account can be a partner and share a link or a code. When an operator subscribes through it, the partner earns 25% of what that operator actually pays for their subscription, invoice by invoice, for as long as the operator keeps paying, and the operator pays 5% less for life. The full description is on the partners page; the terms are these.

• Commission is on paid subscription invoices only, on the amount after every discount and before tax. Event Passes, guest and host sales, and anything bought as a one-off earn nothing. A refund or a charge-back reverses the commission it related to; a dispute we win puts it back.
• The 5% never stacks. If an operator already has a larger discount, the larger one applies and the partner still earns on what is paid. There is no founding offer today; if one is ever introduced, this is the rule it will follow.
• The first valid partner wins. An operator is credited to one partner, at their first paid subscription, from a link clicked within 30 days or a code typed at checkout, and that does not change afterwards, including on a resubscription. You cannot use your own code, or a code belonging to anyone in your own organisation.
• Payouts go through Stripe to a payout account the partner connects, on the first of each month, once the balance clears $50 and the commission is older than 30 days. Partners are responsible for their own taxes on what they earn, and Stripe's own terms apply to the payout account.
• We can pause or end a partner's participation for spam, for misrepresenting Letsseeme, for buying advertising on our name, or for referring accounts that are really their own. Commission already earned on real, paid subscriptions is still paid. We can change the program's terms with notice; a change never reprices what has already been earned.

Your events are yours to run

You decide what happens at your events, and you are responsible for it. That includes:

• Telling guests what is happening: that photos are being taken and stored, who is taking them, and what will be done with a number or an address they type in.
• Getting whatever consent the law where you are operating requires, before you collect anything. We do not know where you are working or who your guests are, so we cannot make that call for you and we do not try to. Take your own advice.
• Having a lawful basis to contact people afterwards, and honouring it when they ask you to stop.
• Handling requests from your own guests. You are the controller of their data and we are your processor, as set out in the privacy policy. Pass us anything you need us to action and we will.

You are also responsible for what gets uploaded through your account (templates, logos, overlays, backdrops and the photos themselves) and for having the right to use it. Do not upload anything you do not own or have permission for.

How long photos are kept

Every event's full-size photos and videos are kept for your retention window: 30 days after the event unless you change it in settings, and you can set anything from 7 to 365 days. Expiry is automatic. When the window ends the full-size photos and videos are deleted and small previews remain. The host is emailed reminders before the date and can download everything from their gallery until then, and your current window is shown on your booking page, so the people you work for know the deal before they book. If you need a set kept longer, lengthen the window before the date; we cannot bring a file back once it is gone.

Opt-outs are not yours to override

When a guest replies STOP, we act on it immediately and permanently, across the platform. We will not un-suppress a number because you ask us to, we will not send on your behalf to someone who has opted out, and we do not offer a setting that ignores one. If you believe an opt-out was a mistake, the person who made it can reply START themselves. That is the only route back.

Things not to do

• Do not resell or sublicense the software itself as though it were yours. Running events for your own clients is exactly what it is for; reselling accounts is not.
• Do not try to reach another organisation's data, probe the service for weaknesses, or work around booth and station limits.
• Do not send anything unlawful, deceptive, harassing, or aimed at someone who has opted out.
• Do not use the AI looks to make material that is illegal, or that depicts a real person in a way they have not agreed to.
• Do not use the product where the law does not allow you to, or at an event where you have not got the consent you needed to get.
• Do not copy, reverse engineer or scrape the software or the platform template library, except where the law says you may regardless of what a contract says.

Who owns what

Yours: the photos and video your booths take, your templates, overlays, logos, branding, copy, prices, guest list and booking history. Uploading them to us does not give us ownership of any of it.

What you grant us: only the licence we need to do the job: to store your content, process it, put your design on it, render it, generate the effects your guests pay for, build the host's reel, and deliver it to the people you tell us to. Nothing broader. We do not use your photos to advertise Letsseeme, and we do not use them to train models.

Ours: the software, the apps, the platform template library, and the name and design of Letsseeme. Your plan is a licence to use it while your plan is current, not a transfer of it. If you send us ideas or feedback, we can use them without owing you anything.

The guest's: when a guest receives their own photo, they get a personal licence to keep it, print it and post it. That is the entire point of the product, and it would be dishonest to text someone their picture and then restrict what they do with it. It does not extend to reselling it or to other people's photos from the same event.

Copyright complaints

If you believe something on Letsseeme copies your work without permission, write to hello@letsseeme.com with what the work is, where the copy appears, and how to reach you. We will look at it, take it down where the complaint holds up, and tell the operator whose account it came from. Accounts that keep infringing are closed.

Text messaging programme

Letsseeme runs a text messaging programme that delivers guests their photos and, where an operator has collected consent at their event, sends follow-ups from that operator. A guest joins only by entering their own number at a booth; there is no purchased list and no other route in. Frequency varies by event and is typically one message per photo session. Message and data rates may apply. Reply STOP to stop, HELP for help. Carriers are not liable for delayed or undelivered messages. How numbers are handled is set out in the privacy policy.

The parts that depend on other people

Texting, payments, printing, AI looks and reel rendering all rely on services outside Letsseeme: a messaging account, Stripe, a printer with our print server running on your own laptop, image-generation providers, and a rendering pipeline. We build these to fail loudly and to keep the rest of the night running (the booth keeps shooting with no network at all, and queued photos go out when it reconnects) but we cannot promise a third party will be up at nine on a Saturday, and we are not liable for their outages.

Availability

We do not offer a contractual uptime figure, and we would rather say that than print a number we do not measure and have not committed to. We aim to keep the service up, we build the booth so that a network failure at the venue is survivable, and we will tell you about planned work that affects you. If that is not enough certainty for your business, it is better that you know now.

The product changes. We add features, change them and sometimes remove them. If we remove something you are paying for in a way that matters, we will tell you first.

Suspension and ending it

You can close your account whenever you like, on the Your Account page in the dashboard. The owner types the organisation's name to confirm, and it closes there and then.

We may suspend or close one for non-payment, or for use that breaks these terms or puts other people at risk, with notice where we reasonably can, and immediately where we cannot, such as something unlawful or something threatening other operators' data.

Before you go, export what you want: galleries, the guest list, survey answers and booking history are all exportable from the dashboard while the account is open. Closing the account deletes every event, photo, video, guest record and booking straight away, and once a file is gone we cannot get it back. Take the export first. Your subscription is cancelled with it. Your own Stripe account is not touched, and money already paid out stays with you. Records we need to keep for accounting, and opt-out records, survive account closure for the reasons in the privacy policy.

The sections on ownership, your responsibility for your events, warranties, liability, claims brought by other people, disputes and governing law carry on after the account is closed.

Warranties

The software is provided as it is, with all its rough edges. To the extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that it will be uninterrupted or error-free.

Liability

To the extent the law allows, neither of us is liable to the other for indirect or consequential loss, lost profit, lost business or lost data. Our total liability for any and all claims is limited to the amount you actually paid us in the twelve months before the claim arose. If you are on a $19 Event Pass, that is what that figure means, and we would rather you understood it now than discovered it later. Nothing here limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.

If someone else brings a claim

You run the events, so claims that come out of them are yours to answer. If a guest, a host, a venue, a regulator or anyone else brings a claim against us because of how you ran an event, what you uploaded, a message you sent or had us send, a sale you made, or a breach of these terms, you will cover our reasonable costs of dealing with it, including legal fees and anything we have to pay out. We will tell you about the claim promptly, let you run the defence if you want to, and not settle it in your name without asking you.

Changes to these terms

We may update these terms. Material changes are notified before they take effect for you, and continuing to use Letsseeme after that is acceptance. The date at the top says when this version was published, and it is the only version that applies.

If we disagree

Write to hello@letsseeme.com first and tell us what went wrong. Most things are fixed by one honest email, and we will try for thirty days to sort it out with you before either of us goes to court. That does not stop either of us asking a court for urgent relief to protect data or intellectual property.

Governing law

These terms, and any dispute connected with them or with Letsseeme, are governed by the laws of the State of Tennessee, United States, without regard to its conflict of laws rules. Any claim that is not settled between us will be heard in the state courts sitting in Cheatham County, Tennessee, or the United States District Court for the Middle District of Tennessee, and both of us accept the jurisdiction of those courts and agree not to argue they are an inconvenient place. If the law where you live gives you rights that a contract cannot take away, you keep them.

The rest

These terms, the privacy policy and the pricing page are the whole agreement between us about Letsseeme, and they replace anything said earlier. If a court finds one part unenforceable, that part is read as narrowly as it needs to be and the rest stands. If we do not enforce something once, we have not given up the right to enforce it later. You may not transfer this agreement without our written consent; we may transfer it to a company that takes over Letsseeme, and we will tell you if we do. Neither of us is liable for a failure caused by something outside our reasonable control. Nothing here makes us partners, agents or employees of each other.

Contact

Notices to us go through the dashboard, to hello@letsseeme.com, or by post to Courtright Collective LLC, 110 Luyben Hills Rd, P.O. Box 102, Kingston Springs, TN 37082. Notices to you go to the email address on your account.

Plans referenced above: Event Pass $19 per event · Starter $39 per month · Pro $89 per month · Studio $179 per month.

Letsseeme is a product of Courtright Collective LLC. 110 Luyben Hills Rd, P.O. Box 102, Kingston Springs, TN 37082. Questions: hello@letsseeme.com · Contact